Teams 
The following information is provided for convenience and ease of use. It is not intended to be a complete statement of the rules and regulations of Wrigley Field. Chicago Cubs reserve the right to change or modify these rules at our discretion. Nothing in this document should be construed as a contract between the Chicago Cubs and any other party.
50/50: One lucky fan at each Cubs home game will win a cash prize in this "split the pot" raffle. Fans may purchase 50/50 raffle tickets from uniformed Chicago Cubs Charities raffle ticket sellers starting two hours before the game until the middle of the sixth inning. The winning ticket will be announced at the top of the eighth inning and the winner will receive a check for half of the net proceeds from the game's raffle ticket sales that day. The other half will benefit Chicago Cubs Charities. For more information, or to find out the winning number, call the Raffle Hotline at (773) 404-4726.
Address: The address for the Chicago National League Baseball Club is: Wrigley Field, 1060 West Addison Street, Chicago, Illinois 60613-4397. All correspondence can be mailed to this address. Telephone number is (773) 404 - 2827.
Administrative Offices: The Administrative Offices are located above the main concourse directly behind home plate. The outside entrance is located at the Clark and Addison corner of the park, on the Clark Street side of the Advance Ticket Windows. The entrance from inside the park is off the main concourse next to Fan Services, directly behind home plate.
Advance Ticket Sales: Please refer to the Ticket Sales section in this guide for more information.
Alcoholic Beverage Policies: Alcoholic beverages will not be sold after the last out of the 8th inning during day games and the last out of the 7th inning or 9:20 p.m. for night games. Guests who appear to be under age 35 are required to show a valid photo ID indicating legal proof of age when purchasing alcohol at Wrigley Field. The Cubs reserve the right to deny any individual who appears intoxicated entry to Wrigley Field. The Cubs and Levy reserve the right to deny beverage services to any customer that appears intoxicated.
Animals: Animals, except for service animals assisting visitors with disabilities, are not permitted.
Anthem Singers: Please refer to the National Anthem section in this guide for more information.
Assisted Listening Devices: Please refer to the Disabled Guest Services section in this guide for more information.
ATMs: Automated teller machines are available throughout Wrigley Field for our fans' convenience. Locations include: inside Gates D, F, and K; on first and third base ramps to the Upper Deck; on the Upper Deck Patio; near the Mezzanine Suites; and on ramps in the Bleachers and near the Bud Light Batter's Eye in the bleachers. All ATMs are either PNC Bank or Bank of America.
Attendance: The Chicago Cubs reached 3,000,000 fans at Wrigley Field for the eighth season in a row and is one of only four major league franchises to surpass the mark every year starting in 2004.
Autographs: Fans may seek autographs from players and coaches from the time the ballpark opens until the batting practice cages are removed (approximately 45 minutes before game time). Fans will be allowed to wait at the Club Box wall on the outfield side of the dugouts. The Cubs ask that you show consideration for guests holding tickets in these seating areas. If you are seeking autographs in a seating location other than your own, you may be asked to proceed to your designated seating location.
Babies/Toddlers Tickets: Fans age 2 and under may be admitted to Cubs games without an admission ticket. However, they must sit in the lap of an accompanying adult.
Baby Changing Areas: Baby changing tables are available throughout Wrigley Field in nearly every restroom facility and in the First Aid office located on the first base side of the main concourse, across from the ramp leading to Aisle 22-28. Please ask an usher for directions to the nearest one.
Bag Check: Each entry gate has designated bag search lines for all patrons carrying items needing inspection and express lines for patrons not carrying an item needing inspection. All bags, purses and containers will be searched prior to entry. Large bags, luggage, inflatables such as balloons and beach balls, nets, noise makers, brooms, weapons, laser pointers, hard-sided coolers, thermoses, cans and glass bottles are not permitted at any time. To ensure fan safety, the Cubs reserve the right to refuse admittance of any item deemed hazardous or suspicious.
Ballpark Gates Open: For most games, Wrigley Field gates open two hours prior to the scheduled start time of the game.
Banners/Signs: Banners and signs are permitted in Wrigley Field when the following guidelines are followed to ensure the safety and enjoyment of all patrons. The times of display are limited to before the game, between innings and after the game. Management reserves the right to confiscate banners/signs with an inappropriate message, those that are commercial in nature, those causing a disturbance and/or those obstructing sightlines. Banners/signs may never be mounted on sticks, wooden frames, or any similar apparatus and may not be attached to any railings. Banners/signs may not be carried through the Club Box Aisles.
Baseball Camps: The Chicago Cubs Summer Baseball Camps offer children ages 5-13 the ultimate Major League Camp Experience. The week- long camps feature top- notch baseball instruction coupled with memorable moments such as meeting a current Cubs player and taking a tour of Wrigley Field. Camps are held throughout communities in the Chicago area. For further information, go to www.cubs.com/camps, email camps@cubs.com, or call (773) 404-CUBS.
Batting Practice Schedule: Batting practice begins two hours before each home game. Times are approximate and subject to change without prior notification and at the discretion of either team. Gates open two hours prior to game time.
Bicycle Parking: The Cubs offer a free courtesy bike valet service for all Cubs home games. Sponsored by SRAM and World Bicycle Relief, the bike valet is located on the northeast corner of Clark and Waveland. Bicycles are claim checked and secured during the game. The courtesy valet opens two hours prior to each game's scheduled start time, and closed one hour after the game ends. Other "city" placed bicycle racks are available on the public sidewalks surrounding the ballpark and throughout the immediate Wrigley Field area.
Billy Williams Statue: Unveiled on September 7, 2010 to honor Hall of Famer Billy Williams, who played for the Cubs 1959-1974. He was Rookie of the Year in 1961, and was part of the Cubs coaching staff 1980-82, 1986-89, and 1992-2001. The statue is located outside of Wrigley Field at the corner of Sheffield Ave. and Addison St. (Gate D, 1st base side).
Bleachers: The bleacher entrance to Wrigley Field is located at the corner of Waveland and Sheffield Avenues. Please note that bleacher seating is general admission and seating is on a first come, first served basis. Early arrival is suggested for better seating. (Gates open 2 hours prior to first pitch.)
Bottles, Cans and Outside Beverages: No glass bottles, cans or alcoholic beverages of any kind may be brought into Wrigley Field. Hard-sided coolers and thermoses of any kind are not permitted into the stadium. Sealed Bottled water is allowed to be brought into the stadium.
Box Office: Please refer to the Ticket Sales section in this guide for more information.
Broadcasters: TV Announcers - Len Kasper, play by play, and Bob Brenley, analyst can be emailed at lenandbob@chicagonow.com. Radio Announcers - Pat Hughes, play by play, and Keith Moreland, analyst, on WGN 720 AM can be emailed at cubs@wgnradio.com.
Brickhouse, Jack: In honor of legendary Hall of Fame Cubs broadcaster Jack Brickhouse (1916 - 1998), his famous phrase "Hey Hey" is now affixed to both foul poles.
Bricks and Ivy Ball: Join the 2012 Chicago Cubs players, coaching staff, owners and front office management for the second annual Bricks and Ivy Ball on April 25, 2012. Held at Navy Pier, guests will enjoy an elegant dinner, music, silent and live auction. Guests may register online at www.cubs.com or by calling (773) 404-CUBS. Those interested in sponsoring a table should call the Chicago Cubs Community Affairs department at (773) 404-CUBS. More information »
Budweiser Batter's Eye: Located in centerfield of the Bud Light bleachers. The Batter's Eye accommodates 75-100 guests, and is available for corporate outings or large gatherings. The Batter's Eye is completely enclosed and provides comfortable seating, plasma TVs, private restrooms, and a full service bar. Also included are 10 VIP parking passes and a generous food and beverage package from Levy Restaurants. To reserve your game date call the Chicago Cubs at 773-404-4200 or email premiumseats@cubs.com.
Budweiser Patio: Located in the right field section of the Budweiser Bleachers, the Budweiser Patio will give fans the opportunity to purchase up to 150 premier group tickets and rent the entire Budweiser Patio during games. The patio can accommodate groups of 50,100, or 150 guests. Each section of 50 tickets will include both seated and standing room only tickets and an all-inclusive food and beverage package.
Bus Service: Public transportation is the easiest way to get to Wrigley Field. For more details, call the CTA Hotline at (773) 836-7000.
Cameras/Video Equipment: Visitors are welcome to bring video and still cameras into the ballpark; however, tripods are not allowed in the seating areas. Recordings may be used for personal viewing only. Any other use, distribution or commercial use is prohibited. Fans may not distribute any copyrighted game information without permission of the Chicago Cubs.
Captain Morgan Club: Located at the corner of Addison and Sheffield , it is Wrigleyville's largest outdoor café, accommodating over 600 guests. The menu features a collection of salads, burgers, pizzas, sandwiches, and a full bar with many premium options, as well as a rotating selection of specialty cocktails. Game tickets are not necessary to enter, but ticketed guests have stadium in-and-out privileges. The Captain Morgan Club has both indoor and outsiid seating and is open before and after home games and non-game days throughout the Cubs season. For more information call 773-404-4750 or visit www.captainmorganclub.com.
Catch in the Confines: Families, friends, and fans of all ages will have the opportunity to spend 50 minutes throwing the ball in the outfield, running the bases, visiting the batting cage or sitting in the dugouts of Wrigley Field on June 23, 2012. Benefiting Chicago Cubs Charities, participants' tickets include a commemorative t-shirt, photograph, baseball and lunch. For further information, call (773) 404-CUBS. Register now »
Charitable Donation Requests: The Cubs want to make a positive difference in our community. We welcome any request for charitable donations. All requests can be made online at www.cubs.com. The requesting organization must be a non-profit 501 (3)(c) entity, and the information requested must include the details about the event, its purpose, and date. Please allow 6 weeks for processing.
Children's Tickets: Children ages 2 years old and younger do not require a ticket as long as they sit on the lap of an accompanying adult. Children ages 3 and older require full price tickets.
Concessions: Food and beverages are available throughout the ballpark at concession stands and carts managed by Levy Restaurants.
Costumes: Costumes are not allowed at Wrigley Field. Chicago Cubs management reserves the right to refuse entry and refund the ticket price of any individual in a costume.
Credit Card Policy: VISA, American Express, Discover and MasterCard are accepted at Wrigley Field box offices and gift shops. Credit cards are also accepted at all Levy Restaurants concession stands. MasterCard is the preferred card of the Chicago Cubs.
CTA: Public transportation is the easiest way to get to Wrigley Field. The CTA Red Line stops directly at the Wrigley Field Addison Street station. For more details, call the CTA Hotline at (773) 836-7000 or log on to www.transitchicago.com.
Cubs Caravan: The Chicago Cubs Caravan Tour, held annually days before the Chicago Cubs Convention, features players, coaches and front office personnel in a fan friendly atmosphere. The Cubs Caravan visits schools, hospitals, and other public facilities. The Cubs Caravan always includes a school visit to the winner of the Cubs Caravan Visits My School Contest. For more information on the Cubs Caravan event, please contact the Community Affairs Department at the Chicago Cubs at (773) 404-CUBS.
Cubs Care: Cubs Care is a chosen charity of the Chicago Cubs. It is a fund of the Robert R. McCormick Tribune Foundation. Cubs Care supports youth sports, children with special needs, victims of domestic violence and the general needs of the Lake View Community.
Cubs Cash: Cubs Cash can be redeemed for food or beverage at any concession stand, redeemed for merchandise at any authorized souvenir stand or used for ticket or tour purchases at Wrigley Field for any regularly scheduled, regular-season home game (based on availability). Cubs Cash may be purchased at any ticket services window at Wrigley Field or by calling the Cubs ticket office at (773) 404 - 2827.
Cubs Community Connection: Our monthly online newsletter for our neighbors in Wrigleyville to keep abreast of activity at Wrigley Field and in our community. To sign up, visit www.cubs.com/neighbors.
Cubs Convention: The Cubs Convention is held at the Hilton Chicago, 720 S. Michigan Ave, Chicago. The 27th annual convention will be held January 13-15, 2012.
Cubs Trolley: Available to rent for corporate events, weddings, and birthday parties, The Chicago Cubs Trolley features 6 interior flat screen TV's, a PS3 video game console, Blu-Ray player and iPod dock. The Cubs Trolley can accommodate up to 30 people, including seating for 20 people. For further information, or to book the Cubs Trolley visit us online or call (773) 404-CUBS.
Customer Relations: The Customer Relations Office is located on the main concourse directly behind home plate. This office will assist patrons with lost children, note customer remarks, handle emergency phone call registration, answer questions, etc. In addition, for the convenience of the patrons, the Customer Relations Office maintains a complete supply of decals, pocket schedules, Group Sales brochures, ticket order forms, souvenir order forms and other informational items.
Designated Driver Program: The Budweiser Good Sport Designated Driver Program encourages guests to pledge not to consume alcohol during their stay at Wrigley Field. Guests who are at least 21 years old and have a valid driver's license, and are not consuming alcohol at the ball park can sign up for the Budweiser Good Sport Designated Driver Program at the Fan Services Booth (located behind home plate on the main concourse). Fans who participate will be entered in a drawing to win a complementary Cubs Good Sport of the Game shirt (winner announced middle of sixth inning). Participants will also receive a coupon for a free soft drink, valid at the concession stand located directly across from the Fan Services Booth.
DeVry Parking lot and Shuttle Service: Please refer to the Parking section in this guide for more information. Directions to Wrigley Field: See the Transportation section of Cubs.com for detials.Disabled Guest Services: The Chicago Cubs want all fans to have an enjoyable experience while attending a game at historic Wrigley Field. Should you need assistance, have a question or encounter a problem during your visit, please contact a Cubs Crowd Management employee. Our primary function is to help fans in every way possible.
Tickets for wheelchair seating may be purchased in advance by calling the Cubs' ticket office at (773) 404-4107, or Tickets.com at (800) THE-CUBS (800-843-2827).
Wheelchair seating may also be purchased at Wrigley Field's Advance Sale Window #24, which is located at the corner of Clark and Addison streets. Tickets are subject to availability on a first-come, first-served basis.Due to limited space, the Cubs recommend purchasing parking for these lots in advance by calling the Cubs' ticket office at (773) 404-4107, or Tickets.com at (800) THE-CUBS (800-843-2827).
Concession Stands: A number of concession stands on the main concourse, behind home plate in the upper deck and in the centerfield bleachers have specially designed points of sale to accommodate fans in wheelchairs.
Elevators: A public elevator is located inside Gate K located on Waveland Avenue on the leftfield concourse. The elevator services the Terrace Reserved and Upper Deck areas. A public elevator is also located inside the Bleacher Gate, accessing the Budweiser Batter's Eye Bud Light Bleacher Lounge and bleacher seating areas.
First Aid: Wrigley Field's first aid facility is located on the main concourse behind home plate.
Gift Shops: The Cubs have three gift shops on Wrigley Field's main concourse. They are located behind home plate and on the left field and right field sides of the ballpark, and all are wheelchair accessible.
Restrooms: Most Wrigley Field restrooms are accessible to fans in wheelchairs. Appropriate exterior signage designate these locations. Companion and/or family restrooms are located in the bleachers, in First Aid (on the main concourse behind home plate), and in the Upper Deck on the first base side.
Telephones: Telephones accessible to fans in wheelchairs are located near the Fan Services Booth behind home plate on the main concourse. The phone bank has TDD telephones.
Visual/Hearing Assistance: Assisted listening devices are available for use free of charge at the Fan Services Booth, located behind home plate on the main concourse.
Drinking Fountains: Drinking Fountains are located throughout the stadium.
Elevator: The grandstand elevator is located at the Northwest corner of Wrigley Field near Gate K. The elevator stops at the top of the Terrace Level at Aisle 205 and in the Upper Deck. The bleacher elevator is located immediately inside the Bleacher Gate. The elevator stops at the mid-ramp level and at the Centerfield Patio level. Both elevators are available for use by the general public; however, disabled individuals have priority status.
E-mail: You can e-mail the Cubs at wrigleyambassadors@cubs.com.
Employment Opportunities: Become part of the great American pastime. The Chicago Cubs are always looking for friendly, service-oriented fans to join our game day team. The majority of jobs are part-time, with work shifts based on our game schedule. Interested parties can email us at cubsjobs@cubs.com or call (773) 404-4084 to reach the Cubs Crowd Management department.
Engagement Photos: Engagement photos may be taken at Wrigley Field on non-game days. The couple must bring their own photographer. The fee of $250.00 benefits Chicago Cubs Charities. For information call (773) 404-4073 or 4173.
Ernie Banks Statue: Unveiled March 31, 2008 to honor Hall of Fame player Ernie Banks, "Mr. Cub", who played for the Cubs from 1953-1971. The statue is located outside of Wrigley Field just north of the main gate (Gate F), on the corner of Clark Street and Addison Street.
Equipment Requests: All Cubs Major League Baseball equipment is recycled for use in spring training and for our minor league system.
Exit and Re-Entry: After exiting, patrons will not be permitted to re-enter Wrigley Field on a ticket stub.
Family Rest Rooms: There is a family restroom conveniently located in the First Aid Office located on the first base side of the main concourse, across from the ramp leading to Aisle 22-28.
FanFoto: Remember the excitement of your trip to Wrigley Field. After having your photo taken at the game, find your photo on our site and have it printed on a T-shirt, mouse pad, mug, or have commemorative prints made. Did our photographers miss you at a game? Now you can upload your own Chicago Cubs photo and add it to our exclusive Cubs merchandise.
Fan Packs: In order to receive a Chicago Cubs Fan Pack please mail a postcard with your name and full address printed legibly. Postcards should be mailed to:
ATTN: Wrigley Field Ambassadors
Wrigley Field
1060 W. Addison St
Chicago, IL 60613
A Chicago Cubs Fan Pack may contain a pocket schedule, team literature, pictures, stickers, and other Cubs memorabilia. Please note in order to make sure that all fans receive a Fan Pack, we can only send out one Fan Pack per year per person.
Fan Mail: Letters to Cubs players should be addressed to them individually and sent to: Wrigley Field, 1060 West Addison Street, Chicago, Illinois 60613. If a response is desired, please enclose a self-addressed, stamped envelope. Please keep in mind that the players receive large quantities of mail and a response may not always be possible. The volume of mail also prohibits the tracking of letters and packages. Cubs players and coaches do not have email.
Fan Services Booth: Located on the main concourse behind home plate and staffed by an Event Personnel Supervisor and a Wrigley Field Ambassador. Services provided include answers to fan questions, ballpark food locations, information about events at Wrigley Field, and directions and mass transit information. This is also the outlet for fans to share their feedback about the experience they have had at Wrigley Field. Also available here: Cubs stickers, pocket schedules, and coloring books.
Fan Services Hotline: 773-388-8275 Fans can call this number during a game to request assistance from a Wrigley Field Ambassador.
Fantasy Camp: The 3rd Annual Wrigley Field Fantasy Camp will be held at Wrigley Field June 17-18, 2012. For this once-in-a-lifetime experience, campers will watch the Cubs vs. Boston Red Sox game on June 17th from the Budweiser Bleacher Suite. The next day, campers will return to Wrigley Field to participate in a full day of hitting, catching throwing and living the life of a Chicago Cubs. Visit online for more information or call (773) 388-8270.
Fan Text Messaging Number: Text 88019, Keyword "FAN" + issue and seating location. This option allows fans to discreetly alert event personnel of any fan services issues via text message during a game.
Field Dimensions: Distances from home plate -
First Aid: First Aid is located on the first base side of the main concourse, across from the ramp leading to Aisle 22-28. Appropriate signage identifies this area. A physician and registered nurse are on hand for all games. Nursing mothers are also welcome to use the First Aid room.
Food and Beverages: Food and beverages are available throughout the ballpark at concession stands and carts managed by Levy Restaurants. Visitors may bring food or drink items into the ballpark which are packaged in acceptable containers. For a detailed description of the various options available at Wrigley Field, see our Ballpark Food guide.
Foul Balls and Home Run Balls: Fans are permitted to keep foul balls and home runs hit into occupied seating areas as souvenirs; however, fans must not enter the playing area to retrieve balls or otherwise interfere with balls still in play. All fans, especially those sitting along the foul lines in the box seats, are cautioned to stay alert for hard-hit foul balls or bats that might leave the field of play. Ticket holders assume all risks and dangers incidental to the game of baseball, whether occurring prior to, during or subsequent to the actual playing of the game including (but not exclusively) the danger of being injured by or in connection with any thrown or batted ball. The Chicago Cubs are not liable for resulting injuries. The Chicago Cubs cannot be held responsible for the conduct of other Guests when attempting to obtain a foul or home run ball.
Foul Poles: The pinstriped flags atop the left and right-field foul poles represent the retired uniform numbers worn by four of the greatest Cubs. To honor legendary Cubs broadcaster Jack Brickhouse (1916 - 1998), his famous phrase "Hey Hey" is now affixed on both foul poles. Please refer to the Retired Number section in this guide for more information.
Game Times: Unless otherwise announced, home night games begin at 7:05 p.m. Various day game times are as follows: 12:20pm, 1:20pm and 3:05pm. Game times are subject to change.
Gates: There are four designated fan access gates:
Gate Opening Times: The gates of Wrigley Field will open two hours prior to each game time unless otherwise announced.
Gift Certificates: We currently do not offer gift certificates. As an alternative, we recommend Cubs Cash. (See Cubs Cash in this guide).
Gift Shops: Gift Shops featuring Cubs merchandise are located at three locations along the concourse: on the first base side near the Stadium Club, directly across from Gate F and on the third base side near Gate K. Patrons seeking to cash a traveler's check or change a large bill ($50.00 and up) should go to the nearest Gift Shop. The gift shops are operated by Levy Restaurants. There are also several souvenir vendors located throughout the ballpark.
Grass: The grass playing field is a sports blend of Kentucky Blue Grass and Rye.
Group Outings: Tickets for groups of 20 or more go on sale beginning in early February through the mail. To get your order information, call the Cubs Group Sales office at (773) 404-4242.
Guest Conduct: Customer Service is a major objective of the Chicago Cubs. The team strives to provide its Guests with the most positive baseball experience in the Major Leagues in a safe, comfortable environment. To help us achieve our goal of outstanding customer service, we ask for fan cooperation in the following areas:
Guest Relations: Please refer to the Fan Services section in this guide for more information.
| Player | Position | Year Inducted | |
|---|---|---|---|
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| Ernie Banks | lst Baseman | 1977 | |
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| Mordecai Brown | Pitcher | 1949 | |
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| Frank Chance | lst Baseman | 1946 | |
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| Kiki Cuyler | Right Fielder | 1968 | |
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| Johnny Evers | 2nd Baseman | 1946 | |
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| Gabby Hartnett | Catcher | 1955 | |
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| Billy Herman | 2nd Baseman | 1975 | |
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| Ferguson Jenkins | Pitcher | 1991 | |
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| Ryne Sandberg | 2nd Baseman | 2005 | |
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| Ron Santo | 3rd Baseman | 2012 | |
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| Bruce Sutter | Pitcher | 2006 | |
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| Joe Tinker | Shortstop | 1946 | |
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| Billy Williams | Left Fielder | 1987 | |
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| Hack Wilson | Center Fielder | 1979 | |
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Handicapped Parking: Available in the Red, Purple and Green Parking lots. Due to limited space, the Cubs recommend purchasing parking for these lots in advance by calling the Cubs Ticket Office at 773-404-4107, or by calling Tickets.com at 800-847-2827 (in state), or 866-652-2827 (out of state). Add parking lot map link, see also Disabled Guest Services.
Harry Caray Statue: To honor legendary Cubs broadcaster Harry Caray (1914 - 1998), a statue in his likeness is located at the Bleacher gate entrance at the corner of Waveland and Sheffield Avenues.
Indoor Batting Cage: A viewing plaza was built under the Bud Light Bleachers in right field to provide fans the opportunity to watch pregame batting practice.
Items Prohibited at Wrigley Field: Large bags or luggage exceeding 16" x 16" x 8", inflatables, such as balloons and beach balls, nets, noise makers, brooms, weapons, laser pointers, hard-sided coolers of any size, thermoses, cans and glass bottles are not permitted at any time. All bags are subject to inspection. To ensure fan safety, the Cubs reserve the right to refuse admittance of any item deemed hazardous or suspicious.
Kids Club: As a member of the Chicago Cubs Kids Club, presented by ComEd, kids will receive kid-specific perks, experiences and merchandise throughout the 2012 baseball season. To order your Kids Club membership, go to cubs.com/kidsclub. For international orders, contact wrigleyambassadors@cubs.com.
Legends Suite: Located on the first base side of the Nuveen Investments Suite Level, the Legends Suite is the ultimate game day experience. Your best customers and guests will enjoy prime seats for all the action alongside a former Chicago Cubs player. Room for 14 guests, the Legends Suite experience also includes a pregame, behind-the-scenes historical tour of Wrigley Field, upscale gourmet food and beverage and a unique gift for each guest. For more information, contact the Chicago Cubs Premier Sales Team at 773-404-4200, email suites@cubs.com or visit www.cubs.com/premier.
Levy Restaurants: Levy Restaurants manages all aspects of food and beverage service, including premium sales, and all retail stores and merchandise sales at Wrigley Field. Levy Concessions can be reached by calling (773) 975-3700 or by visiting them at their onsite office, located near the ballpark at the corner of Seminary and Waveland Avenue. Entry is 1053 West Waveland Avenue. Levy United Club and Suites can be reached by calling (773) 404-4100.
Lost and Found: Any items lost or found within Wrigley Field should be brought to the attention of any uniformed employee, or can be turned in to the Fan Services Booth during the game. The Cubs Crowd Management Office may also be contacted at (773) 404-4084 on non-game days to inquire about a lost item.
Lost Fans: Please notify the nearest uniformed ballpark employee of a lost fan or report a lost fan to personnel at the Fan Services Booth, located on the main concourse behind home plate. Lost fans can also be brought to the Fan Services Booth. All game day staff will work together to locate the lost fan.
Lost/Stolen Game Tickets: Please remember that game tickets are like money and should be secured like cash. Stolen tickets will be replaced as long as a police report has been filed and documentation is presented to the Cubs ticket office at least 24 hours prior to game time. Lost tickets can be replaced if there is proof of purchase at $20 per ticket.
Luggage/Bag/Stroller Check: Items may be checked for the duration of the game at the Fan Services booth located behind home plate on the main concourse at no charge.
Mascot: The Chicago Cubs do not have an official mascot.
Merchandise: Please refer to the Gift Shops section in this guide for more information.
Mezzanine Suite Rental: The Mezzanine suites are located underneath the upper deck and may be rented on a game by game basis. Seating is available for 15-100 guests. For more information, call 773-404-4200, or email at premiumseats@cubs.com.
National Anthem: Any person(s) wanting to perform the National Anthem prior to a Cubs game must submit an MP3, CD, or DVD of the musician(s) performing an "A cappella" version of the National Anthem. Submissions are accepted from February 1 to March 1 for the upcoming season. Only submissions received during that time frame will be considered. Mail your MP3/CD/DVD to: National Anthem, Chicago Cubs, Wrigley Field, 1060 West Addison Street, Chicago, Illinois 60613.
Newborn Club: A great way to start your new little Cub off right with a membership in the Cubs Newborn Club. Membership includes a customized photo announcing the birth on the iconic red Wrigley Field Marquee, an exclusive Cubs birth certificate, a Cubs baby stocking cap, and a Cubs "Rookie of the Year" onesie. Information and to place your order » For International orders email wrigleyambassadors@cubs.com or call (773) 388-8270.
Paging: Paging fans over the public address system at the ballpark is not permitted. If you need paging for emergency purposes, please contact the Fan Services Booth. To facilitate communication in case of an urgent request, please make sure that your friends and family know your seat location.
Parking Information: Parking in Cubs operated lots can be purchased in advance subject to availability, by calling (800) 843-2827 or at the Wrigley Field box office. Space is limited.
Party Facilities: Pre-game party facilities for group outings are available at Wrigley Field. To inquire about and reserve pre-game party facilities, call the Cubs at 773-404-2827. Also new for groups this season is the bleacher lounge located in the centerfield "batters eye". For inquiries regarding the bleacher lounge, call the Mezzanine Suite staff at 773-404-2827.
Pavers: Select sections of walkways outside of Wrigley Field are paved with commemorative brick pavers engraved with fan names and messages. There are no plans to expand the pavers at this time. However, interested fans can add their name to a point of interest list by calling 800-288-6447. For location of existing Paver Bricks call the Wrigley Field Ambassador Office at 773-388-8270.
Pay Phones: Public pay phones are located near the Fan Services Booth along the third base line.
Personal Check Policy: Personal checks are not accepted for payment at the Cubs ticket windows.
Pets: Animals, except for service animals assisting visitors with disabilities, are not permitted on Wrigley Field property.
Player Appearances: Any request for a player appearance should be made in writing on the organization's letterhead at least eight weeks prior to the event. The letter should provide as many details as possible and be sent to the Players Relations Department, Chicago Cubs, 1060 West Addison Street, Chicago, IL 60613.
Players Pitch In: Find out more about Chicago Cubs players and their commitment to the community »
PNC Club: Located in the Nuveen Investments mezzanine suites level down the third base line. Treat your guests and clients to luxury accommodations at Wrigley Field. For questions regarding PNC Club Memberships and pricing, call 773-404-4200 or email at premiumseats@cubs.com
Exclusive amenities:
- Full concierge service
- Full service top-shelf bar
- High end catering by Levy Restaurants
- Ability to host business meetings in the club on non-game days (catering not included).
Benefits:
- Season tickets and entry to exclusive private club
- Opportunities to purchase additional tickets for select Cubs games
- Access to post-season and non-game events at Wrigley Field
- Official PNC Club of Chicago member card
- Parking for every game
Premium Seats and Services: For more information regarding premium seat options at Wrigley Field, please call 773-404-4200.
Print at home tickets: If you purchase Cubs tickets online you can print them immediately. Just select "Print Tickets at Home" as your delivery method and your tickets will be e-mailed to you after completing your purchase. You will receive one e-mail as a confirmation of purchase, then another e-mail with the tickets attached. All you need is a printer and your tickets can be in your hands today!
Promotional Items/Dates: The Chicago Cubs give away a variety of promotional items at designated games throughout the season. Promotional items have individual restrictions (e.g. first 5000 guests, ages 14 and under, etc.) and dates and items are subject to change without prior notice. A game ticket does not guarantee the holder a promotional item. Promotional items are distributed one per person with no exceptions. Check the Chicago Cubs promotional schedule to verify games involving giveaways or special events.
Public Address Announcers: The public address announcer for the Cubs is Andrew Belleson.
Publications: The Chicago Cubs Baseball Club produces several publications throughout the baseball season including the Media Guide, Vine Line, scorecards, and the Cubs Yearbook.
Race to Wrigley: The 7th Annual Race to Wrigley 5k Run will be held on April 14, 2013 and will benefit Chicago Cubs Charities. The course route goes through the streets of the Lakeview neighborhood before returning to the Friendly Confines, where participants run through Wrigley Field's ground level concourse, finishing under the iconic red Wrigley Field Marquee at Clark and Addison. Information and online ordering »
Radio Broadcasts: Every Cubs game is broadcast live on Chicago's WGN Radio, 720 AM. Games can also be heard via the internet at www.cubs.com.
Rain Out/ Rain Check Policy: In the event that a game is not played, your paid ticket serves as a rain check coupon, so it is most important to keep your original ticket. Specific information regarding a rain out and rescheduling will be posted on Cubs.com as soon as it becomes available.
Re-entry into the Ballpark: There is no re-entry into Wrigley Field on a ticket stub.
Refund Policy: No refunds or exchanges are given for Cubs tickets.
Rainouts: The latest Rainout Information is available at cubs.com.
Release: Each ticket holder and every other person in Wrigley Field grants Chicago Cubs and its designers unrestricted right to use the individual name, voice, image, likeness, actions and statements in any live display or other recording taken at the game, for any purpose including advertising or promotional purposes and in any media known or subsequently developed, without additional compensation. Baseball games and activity at Wrigley Field are filmed and recorded.
Remote Parking Lot: Please refer to the Parking section in this guide for more information.
Restrooms: Restrooms are located throughout the facility and a family restroom is available in First Aid.
Retired Uniform Numbers: The pinstriped flags atop the left and right-field foul poles represent the retired uniform numbers worn by six of the greatest Cubs. On August 22, 1982, Ernie Banks became the first Cub to have his number retired. The fabled # 14 flies from the left-field foul pole at Wrigley Field. On August 13, 1987, the Cubs retired Hall of Famer Billy Williams' number, and his #26 flies from the right-field foul pole. Legendary Cubs player and broadcaster Ron Santo's number, #10, was retired on September 28, 2003. His flag also flies from the left-field foul pole. Hall of Famer Ryne Sandberg's number was retired on August 28, 2005, and his # 23 flag flies from the right-field foul pole. On May 3, 2009, the Cubs retired #31 to honor both Ferguson Jenkins and Greg Maddux, and a flag bearing #31 flies from both the right and left field foul poles.
Rink at Wrigley: Sponsored by the Chicago Park District and The Ricketts Family, the Rink at Wrigley is held every winter and located on Clark Street outside Wrigley Field. For information, please go to www.rinkatwrigley.com.
Ron Santo Hall of Famer: On July 22, 2012, Ron Santo will become the 10th player in Chicago Cubs history to be inducted to the Baseball Hall of Fame. A nine-time National League All-Star and five-time Gold Glove Award winner, Santo hit .277 with 365 doubles, 67 triples, 342 home runs, 1,331 RBIs and 1,138 runs in 2,243 games covering 15 major league season with the Cubs (1960-73) and White Sox (1974).
Ron Santo Statue: Located at the corner of Addison and Sheffield, the Ron Santo statue was dedicated on August 10, 2011 to honor the Cubs legendary 3rd baseman and radio broadcaster.
Roof Flags: Flags adorn the upper deck roof to commemorate various special events in the history of the Chicago Cubs.
Left Field RoofRooftops: The rooftop businesses on Waveland and Sheffield license from the Cubs the right to sell tickets to view Cubs games.
Scalping: To avoid problems with counterfeit, stolen, void or inflated price tickets, purchase tickets only at the Wrigley Field Box Office or from a licensed outlet.
Schedules: Handy pocket schedules are available free wherever Cubs tickets are sold. To receive a schedule by mail, write to Cubs Schedules, 1060 West Addison Street, Chicago, Illinois 60613. Please specify the number of schedules needed.
Scoreboard Greetings: Personalize your visit to Wrigley Field by purchasing a special message on the Wrigley Field centerfield scoreboard. Messages are posted in the middle of the 5th inning. Each message will only be displayed once, so be sure to have your camera out and ready! Space is limited and messages are sold for $50 on a first-come, first-served basis. Dates sell out quickly so we recommend placing your order a minimum of five business days in advance of the requested game. Proceeds benefit Chicago Cubs Charities. To order a message, please call (773) 404-CUBS during normal business hours.
Scoreboard: The scoreboard was constructed in 1937. The clock atop the scoreboard was not part of the original scoreboard, it was added in 1941. With the exception of a few modern touches, such as the electronic message board, the original scoreboard remains just as it was in 1937. The score-by-innings and the pitchers' numbers are still changed by hand. The numbers signaling batter, ball, strike and out, along with "H" and "E" to signify hit and error, are eyelets. The scoreboard also uses a unique method to track pitchers being used in out of town games. The SP on the scoreboard stands for Starting Pitcher and the RP stands for the current relief pitcher in each game. The numbers 1 thru 16 are used to indicate the actual pitcher being used for each out of town team. To find out which number has been assigned to a pitcher, fans need to buy an official Wrigley Field Scorecard.
Season Tickets: The Chicago Cubs offer a variety of packages for fans interested in the benefits of being a season ticket holder. For more information, contact the Season Ticket office at (773) 404-CUBS. At the current time there is a waiting list for season tickets.
Security: Uniformed personnel are stationed throughout the ballpark during all events. In the case of a security incident, notify a uniformed ballpark employee and/or nearest uniformed security officer.
The following outlines the security procedures for fans entering Wrigley Field.
The following items will not be permitted:There will be no claim checks available for hard-sided coolers at the gates. Bags over the size limit will be claim checked only after inspection.
The following items will be permitted:All permitted items will be subject to search.
Other information:Seventh Inning Stretch: A Wrigley Field tradition in honor of the late great Harry Caray, who would lead our fans in singing "Take Me Out To the Ballgame" during the seventh inning stretch. Now, you can see and hear your favorite athlete, artist, or entertainer lead the crowd in this tradition.
Smoking: Smoking is strictly prohibited in Wrigley Field.
Souvenirs: Please refer to the Gift Shops section in this guide for more information.
Spring Training: Mesa, Arizona's HoHoKam Park is the Cubs' Spring Training home.
Standing Room: A limited number of standing room tickets will be made available, per the discretion of the ball club and are sold only on the day of the game.
Summer Baseball Camps: The Chicago Cubs Summer Baseball Camps offer children ages 5-13 the ultimate Major League Camp Experience. The week- long camps feature top- notch baseball instruction coupled with memorable moments such as meeting a current Cubs player and taking a tour of Wrigley Field. Camps are held throughout communities in the Chicago area. For further information go to www.cubs.com/camps, email camps@cubs.com, or call (773) 404-CUBS.
Tailgate Parties: Tailgate parties are not allowed in any of the Chicago Cubs operated parking lots. The Chicago Police Department strictly enforces open alcohol container laws.
Telecommunications Display Devices: TDD phones are text phones for persons with hearing or speech impairments. Text telephones provide a keyboard input and visual display output to callers and receiving parties connected over standard telephone lines and networks. A TDD phone is located near the Fan Services Booth, located behind home plate on the third base side.
Television Broadcasts: Learn more about MLB.TV.
Tickets: Each ticket is a revocable license and is subject to denial of admission upon refund of face value. Fans are subject to removal from Wrigley Field upon breach of Wrigley Field rules at the discretion of management.
Ticket Office: The main Wrigley Field Box Office is located at the corner of Clark and Addison Streets.
Ticket Sales: Fans can purchase tickets to Chicago Cubs games in several ways:
Tours: See Wrigley Field Tours
Umbrellas: Fans are allowed to bring small umbrellas into Wrigley Field to use during rain delays.
Vine Line: Vine Line is the monthly magazine of the Chicago Cubs. To order a subscription call (800) 248-9467.
Wheelchair Seating: Please refer to our Disabled Guest Services section for details on wheelchair seating at Wrigley Field.
Wall of Fame: Legendary Cubs players from throughout the years are featured here and honored in this Cubs Hall of Fame. Located on the main concourse across from Field Box Aisles 126-127. Presented by Northwestern Medicine.
Cap Anson
Ernie Banks
Glenn Beckert
Lou Boudreau
Jack Brickhouse
Bill Buckner
Harry Caray
Phil Cavaretta
Andre Dawson
Stan Hack
Gabby Hartnett
Rogers Hornsby
Ferguson Jenkins
Yosh Kawano
Don Kessinger
Andy Pafko
Pat Pieper
Rick Reuschel
Ryne Sandberg
Ron Santo
Hank Sauer
Sammy Sosa
Rick Sutcliffe
Billy Williams
Hack Wilson
Wedding Photos: Wedding photos may be taken at Wrigley Field on non-game days. A maximum of 30 people in the wedding party will be allowed to take two pictures on the field. Other pictures may be taken at various locations in Wrigley Field. The couple must provide their own photographer. The fee of $500.00 benefits Chicago Cubs Charities. For information call (773) 404-4073 or 4173.
Will Call: Please refer to Ticket Sales section of this guide for more information.
Wrigley Field Ambassadors:The Wrigley Field Ambassador program was created within the Fan Experience Department as one of the Ricketts family's first initiatives as owners of the Chicago Cubs. The goal of the Ambassador program is to put Cubs fans at the forefront, and create an outlet for fans to get in touch with the Cubs organization, thus creating a stronger relationship with fans. Wrigley Field Ambassadors are a proactive, good-willed force who interact with fans at Wrigley Field and in the community. As liaisons between the fans and the front office, Ambassadors will exude openness, friendliness, helpfulness, and be accessible as they perform duties of customer service and community outreach. Their charge is to create wonderful moments and memories for the fans with whom they interact, whether by phone, email, or in person at a ballgame or in the community.
Ambassador E-mail: wrigleyambassadors@cubs.com
Ambassador Main Phone Number: (773) 388-8270
Wrigley Field Road Tour: Join fellow cyclists on a 100 mile ride from Wrigley Field to Kenosha and back. Riders finish with a picnic on the outfield grass at Wrigley Field. Proceeds from the Wrigley Field Road Tour help purchase bicycles for those without transportation in Africa as well as fund local programs through Chicago Cubs Charities. The Wrigley Field Road Tour will take place this August. More information »
Wrigley Field Tours: Tours are available on select dates during the regular season.
Wrigleyville Neighbors: Neighbors are encouraged to sign up to receive Community Connection which will give them the latest in Cubs activities affecting the community. More information »
